Dear Patients

We wish to inform you of two changes that will be occurring at the practice in the next few months.

Firstly, we are excited to be launching an online booking facility from 1 April 2018. A limited number of appointments per day will be available for online bookings. It is a simple process to book an online appointment: Click the link “online bookings” on our website tokaimedical.co.za. This facility will allow you to book the type of appointment you need, for example a normal appointment or a full medical, and can be booked in advance. You will be notified via email or sms when your appointment is confirmed.

You are still able to make telephonic bookings on 021 7129367/8.

Please do not hesitate to contact us on appointments@tokaimedical.co.za or info@tokaimedical.co.za if you are experiencing difficulties with the online booking system. We welcome your feedback during the roll out phase in April.

 

Secondly, from 1 July 2018, emergency call outs on the weekends will not be offered by us. This is due to the fact that most of our patients are already going directly to their local hospital emergency rooms on the weekend for urgent medical conditions. The contact details of our nearby Emergency Facilities are:

Constantiaberg Mediclinic        021 799 2193

Kingsbury Life Hospital            021 670 4333

ER24                                        084 124

Either Tammy or I will still be consulting from the rooms on a Saturday morning from 9am until 12pm, and we would encourage you to see us then rather than let a problem develop over the weekend. Please do not hesitate to contact us on a Monday morning after a visit to an emergency room should you still have any concerns and we will gladly assist you.